Bit Repairs - Repair Requests

Welcome to the Bit Repairs portal, all devices must be booked in with this site before they are sent in.

You will be e-mailed with a ticket number for each repair to attach to your package, if we don’t have a valid ticket number we won’t be able to fix your repair in time as it won’t be added to the schedule.

All postal repairs must be posted to Bit Repairs, 58 Kensington Avenue, Old Colwyn, Conwy, LL29 9ST

Please click on Submit A Request...

Non Standard Repairs

Repairs like boot loops and intermittent faults or faults that are not listed on the routine repair list are often classed as non routine faults.

They unfortunately take much longer to diagnose and have a greater repair cost.

Non routine repairs start from £40 and go up to £100

Once you have authorised a non routine repair to proceed you are authorising a maximum cost of £100 for the repair, it won’t always be that much and is often £50-60 but non routine repairs unfortunately take a long time to diagnose and therefore we cannot proceed with them until you have given permission to proceed for up to £100 for the repair.